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Support

We aim to reply within 2–3 business days.

Need a hand with Boulder Breakers? Email us and include your device model and iOS or macOS version, and, if it’s about a purchase, the approximate date and time.

Contact: support@jbitpro.com

Common questions

How do I restore my purchases?

Open the Shop and tap Restore Purchases while signed in to the same Apple Account you bought with. Purchases work on iPhone, iPad and Mac, and are shared with your Family Sharing group.

I can’t play online

Online co-op uses Game Center. Make sure you’re signed in to Game Center in your device settings and connected to the internet. Single player and computer partners work without it.

My friend can’t play a map I own

Ownership is shared in a room. If you host the game, everyone who joins can play any map you own.

How do I report a bug?

Email us a short description of what happened, what you expected, and the steps to reproduce it. Screenshots or a screen recording help a lot.